Privacy Policy

Effective Date: 31st May 2025

Last Updated: 31st May 2025


Developer Name: Girish Kumar

At Incentix Loyalty, we value your trust. Protecting your privacy and ensuring the security of your personal information is our top priority. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you interact with our website, platforms, and services.

1. Information We Collect
  • Personal Information: Name, email address, phone number, company name, and job title (when you fill forms, request demos, or contact us).
  • Business Information: Program details, campaign preferences, feedback, or queries.
  • Technical Information: Device details, IP address, browser type, and usage statistics when you browse our website or use our platform.
  • Program Data: Loyalty program participation data (e.g., scans, redemptions, engagement activities) as required for running brand programs.
2. How We Use Your Information
  • Delivering and managing loyalty programs on behalf of brands.
  • Responding to inquiries, demo requests, or client communication.
  • Personalizing your experience and improving platform performance.
  • Sending updates, service communications, and promotional offers (only with your consent).
  • Ensuring compliance with legal, regulatory, and contractual obligations.
3. Data Sharing & Disclosure

We do not sell or rent your personal data.
We may share information only in the following cases:

  • With brand clients (for program management and reward disbursements).
  • With trusted third-party service providers (payment gateways, SMS/WhatsApp gateways, hosting services) under strict confidentiality.
  • When required by law, regulation, or to protect our legal rights.
4. Data Security

We employ industry-standard measures to protect your data, including:

  • Encrypted data storage & transmission
  • Secure access controls
  • Regular audits & monitoring

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, absolute security cannot be guaranteed.

5. Data Retention

We retain your data only as long as necessary to:

  • Fulfill program obligations
  • Provide services requested by you
  • Comply with applicable legal and tax requirements
6. Your Rights

Depending on applicable law, you may have the right to:

  • Access, correct, or update your personal information
  • Request deletion of your data
  • Withdraw consent for communication
  • Raise concerns regarding data handling

To exercise your rights, please email us at info@incentixloyalty.com

7. Cookies & Tracking

Our website may use cookies and similar technologies to enhance user experience, track website traffic, and measure campaign effectiveness. You can manage cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Last Updated” date.

10. Contact Us
Incentix Loyalty
Email: info@incentixloyalty.com
Phone: +91 8791859743
Address: Jaypee Greens Aman, AMN0171003, Sector-151, Noida